Alabama apartment complex avoids water cutoff, but residents question management

Residents at a Birmingham-area apartment complex can breathe a sigh of relief. After a period of intense uncertainty, the Brook Highland complex settled its overdue water bill this past Thursday, effectively cancelling a threatened utility shut-off that had left tenants in limbo.

Utility Crisis Averted

Central Alabama Water spokesperson John Matson confirmed that the payment was received on Thursday, ensuring that water service will remain active for all residents. The potential disconnection had previously sparked significant alarm throughout the community.

Management Under Fire

The situation came to light after the utility company issued a notice warning that water service would be cut off by the end of May. The discovery was shared by Hoover resident Justice Long in a social media post.

Frustrated tenants are now questioning the management of the property, which was formerly known as Lakestone and is currently operating under the name Luxford Living. Residents have pointed out that they are consistently paying their rent, raising questions as to why the complex failed to manage its utility obligations.

Ongoing Concerns

The water bill issue is only one piece of the puzzle for concerned residents. Justice Long also highlighted broader issues at the complex, noting that the property is currently served by only two maintenance workers for more than 400 apartment units. 205focus.com reached out to the management team at Brook Highland for comment, but the request was not returned as of Sunday afternoon.