Alabama apartment complex avoids water cutoff, but residents question management

Residents at a Birmingham-area apartment complex can breathe a sigh of relief. After receiving notice of a potential water disconnection, the Brook Highland property successfully settled its outstanding bill on Thursday, according to Central Alabama Water spokesperson John Matson.

Utility Crisis Averted

The threat of a water shutoff had previously sparked significant alarm among the tenant base. The situation came to light after Central Alabama Water issued a formal notice stating that service to the entire complex would be severed at the end of May. This notice was shared publicly via a Facebook post from Hoover resident Justice Long.

Resident Frustrations Mount

Despite the bill being paid, the incident has raised pointed questions regarding the management of the property, which was formerly known as Lakestone and is currently operating under the name Luxford Living. Long noted that many tenants remain confused and frustrated, as they have been consistently paying their rent and are demanding to know why the property failed to handle its utility obligations.

Ongoing Property Concerns

Beyond the water utility issue, residents are voicing wider concerns about the state of their living environment. Long pointed to staffing levels as a primary point of contention, noting that the complex relies on only two maintenance workers to service more than 400 individual units. As of Sunday afternoon, management at Brook Highland had not yet responded to requests for comment regarding these ongoing issues.